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Discover® Bank Online Savings Account Review

Interested in opening a savings account at Discover® Bank? Read this article first. Note: I’ve recently updated this review to indicate that transaction downloads for Quicken are now available.

Last year, I noted that E*TRADE Bank will be moving some customers’ accounts to Discover Bank. The only customers affected by this move are those who do not have brokerage accounts. I have a brokerage account through E*TRADE, so my savings account will not be moved.

Nevertheless, I am interested in checking out Discover® Bank because they are currently offering a very good interest rate.

Keep reading this article for a full review of opening and using a bank account at Discover® Bank.

Opening a Discover® Bank Online Savings Account

Step 1. Deposits at Discover Bank are insured by the FDIC and the bank has earned a five-star “Safe & Sound” rating from Bankrate. FDIC insurance alone, regardless of the five-star rating, ensures that regardless of the solvency of the bank, I will be able to withdraw my full deposit when needed.

When beginning the application process, Discover Bank lists everything needed to open an account. The few requirements lead me to believe that the account opening process will be smooth and quick. As with all banks, an address inside the United States, a date of birth, and a Social Security number are necessary.

I choose at this point to open a savings account. Discover Bank also offers FDIC-insured Certificates of Deposit (CDs) and CD Individual Retirement Accounts (IRAs) with high interest rates as well as Money Market Accounts.

At this time, Discover® Bank allows the new customer to add a joint owner to the account. I don’t plan to share this account, so I decline.

Open a Discover Bank Savings AccountStep 2. The second page of the application determines how to fund the account. I decide to link the account to my ING Direct Electric Orange checking account with an initial deposit of $2,500 funded electronically. (Ed. note: ING Direct became Capital One 360 in 2013.) Discover Bank no longer requires a minimum for the initial deposit. If you would prefer to fund your account via a wire or check, Discover® Bank offers these options as well.

In order to give your consent to Discover® Bank to perform an ACH transfer, you will need to provide an electronic signature.

Step 3. All that remains now is to verify the information you have provided and electronically sign the tax certification. Banks are required to keep account owner signatures on file, and Discover® Bank handles this electronically as well.

Step 4. Once the bank processes your application, you will be presented with a number of security questions based on the information in your credit report. Many websites use this type of authentication now. For example, you may be asked to select the town where you lived previously from a list of choices.

Note: On the confirmation page, you will see your full account number. Save this information by printing the page now because you will need your account number later in order to activate your online access. The bank will not send it to you through email, and it will take up to ten days to receive your welcome package in the mail.

After passing the security and identity check, I received an email confirming the creation of my new account, including a partially-hidden account number. Those who decide to fund their new account via check will receive in this email the bank’s depository addresses for regular U.S. mail or overnight mail. Interestingly, wire transfers are processed through Mellon Bank rather than being sent directly to Discover Bank.

Using the Discover® Bank Online Savings Account

Open a Discover Bank Savings AccountTwenty-four hours and ten minutes after receiving the first email, I received the second in which Discover informed me my account has been funded. That is faster than I expected, considering I started the process over a weekend. This email includes a link to Discover’s website whereupon I can register to view my new account online. After verifying this email was legitimate and not a phishing attempt, I followed the instructions.

Did you save your account number? If not, you will need to call the Bank’s customer service. You need the account number, your Social Security number, your date of birth, and your mother’s maiden name in order to activate online account access.

After selecting a user ID, a password, and security questions, you will be able to view your account online. I was surprised to see Discover® had already posted interest to my account. You can see how much I received for one day in the screen shot included here.

You can use the Discover® Bank website to set up recurring transfers through their “Automated Saving Plan” or initiate a one-time transfer from a linked account. If you want to link a new account, you will be asked to enter the banking information and required to verify small trial deposit amounts. Unfortunately, the account I used for the initial deposit is not automatically considered a linked account. I must go through the process of adding the same account to the list.

Discover® Bank does not support Direct Connect (automatic configuration of the account and transaction downloads directly from Quicken), but it does now support Web Connect (transaction downloads by logging into the website). You can also include Discover Bank on and any other website powered by Yodlee.

Discover® Bank also offers a money market account for paying bills. This type of account offers debit card access, but you will need a balance of $10,000 to earn interest at a competitive rate.


The process of opening a Discover® Bank online savings account was smooth and quick. This is the opposite of what I experienced with Everbank. When I called Discover’s customer service to get my account number, the representative was helpful and friendly. My call, placed on a Sunday afternoon, was answered without any hold time. Discover® Bank’s features are basic, but it meets the needs of savers with the bonus of a highly competitive interest rate. I plan on taking a closer look at the bank’s high-yield CDs in the near future. After nine months, I haven’t had any problems with my Discover® Bank.

To open an account visit Discover Bank.

Discover® Bank
Routing (ABA) number 031100649
Established August 30, 1911
FDIC certificate 5649
Savings interest rates Click here to see rate
Money Market interest rates Click here to see rate
IRA CD interest rates 1-year IRA CD rate, 10-year IRA CD rate
Standard CD interest rates Click here to see rate
Location 12 Read’s Way, New Castle, Delaware
Direct Connect Not supported
Web Connect Supported
Mint/Yodlee Supported

Updated May 3, 2017 and originally published January 4, 2011.

About the author

Luke Landes is the founder of shizennougyou. He has been blogging and writing for the internet since 1995 and has been building online communities since 1991. Find out more about Luke Landes and follow him on Twitter. View all articles by .

{ 44 comments… read them below or add one }

avatar 1 Anonymous

I recently opened a Discover account as well because it is offering rates that are double my other bank. I’m not normally a rate chaser, but there are times when you need to consider the total value of moving your money, and double the rate is a biggie.

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avatar 2 Luke Landes

Rate chasing is generally a waste of time. Most high-yield accounts are rather close, and today’s interest rate leader might not be tomorrow’s. But if a few minutes spent will earn you over $100 or more in interest a year, it could be worthwhile once or twice.

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avatar 3 Anonymous

Agreed. I don’t normally chase rates, but double the interest rate is a big difference and I have enough in my savings account that it is probably worth it to do it once.

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avatar 4 Anonymous

No Quicken Direct Connect support? My E*TRADE account has been moved to Discover. E*TRADE supported Direct Connect which made things easy. I’ll probably close this new Discover account rather than enter interest in manually.

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avatar 5 Anonymous

Yes, this is very disappointing to me as well… I’ve been sending “Add New Institution” requests ( ) daily in hopes that they’ll get Direct Connect working, as neither Direct Connect nor Web Connect are functioning. VERY frustrating.

Quicken is coming full circle to being the crapware it was 10 years ago. Now with Microsoft Money being discontinued, I guess Intuit feels that customer service is no longer a priority, now that they are the only game in town…

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avatar 6 Anonymous

This article claims that Discover Bank works with, but that has been broken for months since they changed their web site. So, currently, no access.

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avatar 7 Anonymous

I had the same trouble with, and on March 31, 2010, the issue was resolved. You can now use with Discover Bank, you just need to answer an extra “challenge question” when synching up with

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avatar 8 Anonymous

How many days is the hold on the initail deposit and besides how many days is the hold on other deposit other than the initial funding money,

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avatar 9 Anonymous

There was some confusion with some transfers between Discover and Chase where I believe I was incorrectly charged fees.

Chase quickly refunded their fee without admitting any fault, making this customer happy with Chase.

Discover didn’t do the same.

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avatar 10 Anonymous

When I attempted to edit my autosaver’s plan, I was told to write a letter and to include the changes and a signature (that is unacceptable to me). Also, transferring money from discover to chase takes six days.

Just sayin’

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avatar 11 Anonymous

what is your date of return for the savings account

how is interest compounded for the savings account?

Are there any fees for opening the savings account

Are there any restrictions ??

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avatar 12 Anonymous

I used to be very interested in investing in shares of Discover. I thought they were undervalued, and they had the best cash rewards in the business. However, they have managed to screw it up. To be able to provide the cash rewards, Discover jacked the rate they were charging retailers. Because Discover is nowhere near the leader in market share, retailers are dropping Discover. Discover doesn’t have enough customers to cause any problem to the retailers dropping the company.

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avatar 13 Luke Landes

Those rewards cards from Visa or MasterCard are much more expensive for retailers than non-rewards cards, too. And Discover Card never had the coverage that MC or Visa had, so they’re not in a strong position. But the savings account is free, and pays interest, so I can’t complain about that.

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avatar 14 Laure

It’s great to see Discover being so competitive on rates. The huge additional benefit is that I have found Discover to have superior customer service to all others. It’s such a huge difference, that I’d be loyal to them even if the rates were slightly inferior. Probably wouldn’t be willing to pay an annual fee for their credit card, though; thankfully there isn’t one!

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avatar 15 faithfueledbennetts

Wow, I have never even considered an online bank account. We are looking to open a savings for our daughter, so I will check this out! Sounds much easier than ‘shopping around’ from bank to bank personally & has better rates. Great!

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avatar 16 gotr31

I have never liked online bank accounts but this one sounds much better than any of my previous experiences. Thanks for the comprehensive review.

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avatar 17 Anonymous

They may have decent rates but it is a nightmare trying to withdraw funds from this bank. When I opened a CD with Discover I was assured that if I also opened an online savings account I would be able to withdraw all my funds on maturity via ACH transfer to an externally linked account. Now on maturity of my CD their story has changed . They are telling me I can only withdraw partial amounts via ACH transfer! Is this baiting unsuspecting customers into investing their money or what?

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avatar 18 Anonymous

I have looked over their website several times and I still have some questions. 1) Is there a fee to withdraw money and transfer it to a checking account at a different bank? This would be the same bank account I use to transfer money into the savings account. 2) How long does it take for the money to transfer from the savings account to a different bank account?

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avatar 19 Deba Chatterjee


There is no fee to deposit money from your Discover Bank to your personal account or any other. Just remember the 6 transfers still apply here. There is a transfer maximum allowed at those six times. Its 2500. Transfers take a very long time so just remember that in case you may need to have the money right away. Most transfers take about 5 days to post.

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avatar 20 Anonymous

If you read the fees schedule, it says that Outgoing wire transfers are $20. Does that mean everytime I want to transfer money OUT of my account to another account (like a traditional brick and mortar bank), I have to pay $20? If so, that’s just plain nuts!

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avatar 21 Luke Landes

No, electronic transfers to other banks are free. A wire transfer is a specific type of transfer usually for larger amounts over an older transaction system.

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avatar 22 Anonymous

Gotcha.. thanks!!

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avatar 23 Anonymous

I recently opened a Discover Bank Online Savings Account after reading several reviews you had written about online savings accounts that are available. I’m happy I chose Discover. The Customer Service reps were knowledgeable and are available 24 hours a day. (I set up the account at 11:00pm on a Sunday and had no problem getting a hold of a rep to answer my questions.) I had quick access to my account online – by Tuesday, and I received the account information in the mail about a week and a half later. I think your review was very helpful and accurate. Thanks for the tips!

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avatar 24 Anonymous

AWFUL>>>>>I made a transfer request from Discover to another checking account and got a confirmation that said it would be there in 2 days. With that information I expected it delivered as promised in 2 days. I understand it could take longer but the confirmation after the transfer was filed said 2 days. The money was not there. They changed the date online and did not contact me. I would have made other arrangements had they not promised it to be delivered in 2 days. They were not at all helpful, the money was already unavailable and it was not where I needed it to be when I was told it would be there.

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avatar 25 Anonymous

I wish my experience in opening an IRA was a great one but it was not. I opened two accounts and never got the first email. I got mail sent to the wrong physical address with my full SS number displayed and account info too. The girl who took my info over the phone was programed to state the rate was guaranteed for so many days when the question I ask was did the account earn interest form the day I opened the account till the day it was funded if I got the money to them in the period designated. It is in fact not earning interest till the checks are processed though their Utah offices . I sent the checks into the bank a week ago and the account still has not been funded to this day. When I did not receive the email promised I called the bank and they said they would extend the guaranteed date which they did not. When you are looking for rates and are losing money while the transfer or check is in process or in the mail whats the point. There are other restriction and pitfalls too. Discover makes you open an online account and tells you that if for any reason someone accesses your account you are SOL unless you are aware it is being tapped. So much for putting the responsibility on the account holder shoulder 100%. In today’s world with Google key logging your every move and selling your info to the highest bidder it is not safe and you could lose all your funds unless you check your account daily. I will go brick and mortar from now on. Read the info carefully and make sure you know Delaware law as this is what the contract states period. Needless to say Delaware law is business friendly not consumer friendly. Hope you find this informative…. Flexo

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avatar 26 Anonymous

Heh, google key logging? Interesting you bring that up. The chance that your stuff is electronically stolen is minimal, unless you visit naughty websites frequently and click on any ad thats says $$$winbigmoney$$$

Only time I have had information stolen from me was when I did not use paypals secure transfer…and that was because I was an idiot and should have thought to do that. Encryption these days is strong.

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avatar 27 Anonymous

Here’s something else to consider before deciding upon which online savings bank to go with if you don’t feel like counting every month how many times you deposited or withdrew from your account. If you go over the six transaction limit with Discover, Ally or the other high yielding savings account companies, you will automatically be charged a fee that will lower your return. Discover online bank will charge you $15 and Ally bank will charge you $10 for going over six transactions within the month. ING Direct is the only high yielding savings account that I know of that doesn’t charge you a fee for going over the governmental limit. I was told that they send you a friendly reminder. They are also pretty competitive with 1%, so why bother with other banks that are just waiting for you to go over the limit so they can fee you to death?

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avatar 28 Anonymous

I made the mistake of not reading the fine prints before opening an account. When I tried to close the money market account last week, I found out if I close out the account even 1 day before the interest is posted for the previous month, I forfeit the whole months interest. I called customer relations at Discover’s executive office and the woman confirmed that that is Discover Bank’s policy!

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avatar 29 Anonymous

I transferred my remaining balance out on the 27th but did not ask Discover to close the account. Without informing me or giving me a choice, Discover closed the account and kept my accrued interest for this month. All of this is in the Discover policy. Lesson: Read their Policies before opening an account or making any changes. Any other bank I’ve ever done business with has paid accrued interest when the account is closed. Glad the account is closed and that I canceled a Discover Credit Card over 10 years ago. This bank isn’t consumer friendly.

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avatar 30 Anonymous

$100,000 limit per rolling 30 days on transfers in and similar separate $100,000 limit on transfers out.
Account Agreement says:
(e) External Transfers :
You can transfer funds between any of your Discover Bank accounts and eligible accounts you own at other financial institutions. For security reasons there may be limits on the dollar amount and the number of external transfers from your account. Separate registration is required. Additional terms and conditions apply, which will be provided to you at time of registration.We reserve the right to terminate, change, discontinue or add funds transfer functionality at any time, within our sole discretion.”

Since they can change their funds transfer policy, you may wish to have ability to do a wire transfer by phone as a backup, (normally wire transfers are done by mail or FAX). You can set up ability to initiate wire transfer by phone so you could do them that way should you ever need or want to :
“(b) (ii) Recurring Wires. Upon receipt of an original executed Wire Transfer Agreement you will be allowed to make wire transfer requests by phone. Funds will only be transferred to the account designated on the Wire Transfer Agreement.”

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avatar 31 Anonymous

I should have seen the warning signs. When I first opened the account in August 2011, Discover tried to pull the initial deposit amount ($9,000) THREE TIMES from my other bank, resulting in multiple overdraft charges of $105. When I asked my bank about this, they told me that I needed to get refunded from Discover and of course Discover told me otherwise. So basically I had to fight with both banks and then eventually closed off my original bank account (since their service was worse than Discover’s). What a mistake.

Things were going well for a while with Discover as I had a regular deposit in place. But after unacceptable delays in money transfers and having to wait almost a week for each transaction to occur, I decided to pull out from Discover and open a HSBC bank account that only takes 3 days per transfer. As I was pulling out all my money, of course Discover did what they do the best-they repeatedly tried to “transfer” money into my other account multiple times, resulting in $35 overdraft fees. When I called Discover to ask how on earth this multiple pull happened, they explained that I logged on and transferred the money multiple times myself (they even got a tech person at Discover to verify this!). This was the most insane excuse I have ever heard. And all of this mysterious ‘transfer’ that I requested all occurred after I emptied out my account. When I asked them “why would I try to make transfers from an empty account?”, they were like, “I can see that this doesn’t make sense and there must have been a mistake”. So I asked for a refund for the $35 fee they charged but they told me that was impossible.

I realized that this is how Discover penalizes people who empty out their accounts–they falsely charge you with fees based on a fake transfer that their system creates. This is the most unbelievable experience I have ever had with a bank. I truly believe that Discover bank is committing a crime through their fraudulent practices.

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avatar 32 Anonymous

Opening an online savings account with Discover Bank is a mistake. I found out the hard way. They are a day or two slow in transferring money out. That hurt a little but one can live with that. There are several other minor things that are troublesome, including horrible customer service. One can live with some of these things, as long as my money is fine. The big issue came when I transferred everything out of the account on the 24th of the month. I was stunned when I didn’t get any interest for the month, 24 days in. They told me that I forfeited that when I transferred everything out. AWFUL

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avatar 33 Anonymous

I received mail from discover offering ).80% apy for an online savings account. After reading the reviews, I will not do so. Just wanted to thank you all for the info.

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avatar 34 Anonymous

Here, here!

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avatar 35 Anonymous

I attempted to open a online savings account with discover for my 18 year old son. We provided all of the required information by filling out the online pages. The final page requested he contact customer service to complete the request by verifying certain information. After spending quite some time on the phone with a representative he was asked to fax or mail a copy of his drivers license to discover in order for them to verify his birth date. This is when my son handed me the phone and I proceeded to tell the representative they would have to verify the birthdate with some other means, we were not going to mail a copy of my sons drivers license to them. We told them to cancel the application for the online account we will find another online bank to do business with. Unbelievable that a bank would ask you to mail your sensitive personal information through the mail.

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avatar 36 Anonymous

I find it odd that no dates are posted with these comments, since customer service levels are not the same forever everywhere. I am posting this on July 8th, 2013. I opened up a Discover Savings account on Sunday the 7th. After completing the online app process it required a phone call with a live human being which I did. The bloke was friendly enough and asked me if I had any questions. He told me the initial transfer would take 2 days and the funds would be available on the 6th day. On Monday, I see the money being taken from my originating account on it’s way to discover.

By the way, the article above is incorrect. Discover DOES support Quicken DIRECT CONNECT, and I had no problem setting it up. I left American Express Savings for this very reason in June of 2013 when they upgraded their online banking website and disabled Quicken access.

I have tried Cap One online banking (and still have the account), and it does have Quicken connectivity, but the interest rate isn’t the best, and Cap One has always made me nervous, they are a quirky company, and I have never found them to be that consumer friendly, therefore I will not put a lot of money in their bank.

My experience with most online accounts is that they all pay pretty similar interest rates, all follow the same FDIC rules about number of online savings withdrawals per month (6) and all have pretty similar availability timing. One tip to make money available sooner: instead of originating the transfer from the online bank that will be the destination of the transfer, instead originate the transfer from the sending bank. The money will be available much sooner (about 3 days sooner via ACH).

My initial experience with Discover has been positive. I will see if I have any complaints with Discover’s online banking and if I do, I will post for the benefit of others.

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avatar 37 Anonymous

My experience with Discover has been a golden one. I have opened up a Credit AND Debit Card with them along with a savings account. I am jumping ship from Keybank and Bank of America because of their horrible customer service. It’s way too hard to get anyone on the phone with Keybank and Bank of America was killinf me with fees. With Discover, it’s completely different! I get to talk to a rep any time, any day, bypassing the 45 minutes of music and no fees! I did a little experiment when opening up a savings account in that I opened a Bank of America savings account and simultaneously a discover savings account. I put in 1k into Discover and 2k into Bank of America to see how they would fare in interest. After a short time, Discover kicked back nearly $6 while Bank of America a mere 6 pennies along with a $5 maintenance fee! lol, I can’t believe how Bank of America is still in business. I highly recommend Discover for savings account!

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avatar 38 Anonymous

Slowest check delivery service

I have CD account with Discover for last 9 years. Recently I decided to use the money to purchase a house. I called discover bank, closed my account and asked them to mail the check as soon as possible.
I scheduled closing of the house by thinking I should received discover mailed check in 10 days. I even called 14 days before closing and they told me my check was mailed through usps 8 days ago and I was checking my mailbox everyday to see if the check arrived. I waited until 12th day and the check was not arrived. I called again and they told me the check is on the way, it was mailed more than 8 days ago so i should receive it anytime soon.

I asked them If USPS have any special slowest service only for Discover Bank that take long time to deliver a postal mail. USPS standard time is 3 days so why it is taking so long. They told me it takes 7 to 10 business days to deliver a mail.

I was not able to close my house on time because of their slowest check delivery.
If you need to withdraw money from discover, expect it to get after 2 weeks.

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avatar 39 Anonymous

April 2014. My experience w/ Discover Savings was exceptionally poor. I have multiple other online accounts since early 2006 and familiar with the process. I opened the Discover account with the $500 min to test drive the exchange. It took 8 days between opening the account and the money actually showing up at Discover! I phoned a few times. The CSRs were all very nice, and equally under-trained. I asked the same questions each time, and received a different answer from each person I spoke with.

They each repeatedly assured me this was merely because it was the initial transfer, but subsequent transfers would move much more quickly. Once my $500 posted I decided to do my own test. Utilizing the same linked account, I made a transfer to my Discover account and 5 minutes later made a transfer to another online account. Three separate banks.
The following day my linked account and other online account both showed a pending transaction. The 2nd day showed the funds removed from the linked account & posted to the other online account.
The Discover money immediately disappeared from my linked account & 3 days later I am still waiting for it to post to the Discover account. It is not even listed as pending on my Discover account.

Once the funds are finally posted, I will transfer all of the money out and close the Discover account. My genuine concern is how many weeks it will take for this to happen

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avatar 40 Anonymous

Discover Bank is meaner than the IRS. Even our federal tax agency gives us a break when it comes to weekends and federal holidays as to when our income tax payment is considered late. As we older, conservative savers know very well, interest rates on savings have been paltry since the democrats decided to control the financial markets. Many of us have been driven to Internet banking companies just to receive a 1% return on our savings. Well here is a big warning to those who attempt to withdraw their savings from one of these Internet banks – Discover Bank of Utah.

My case is simple and probably not too unusual. I have a $50K IRA CD deposited with Discover Bank. The CD matures on October 12, 2014 – a Sunday. I do receive notice of this event from the bank. On Monday the 13th I attempt to close the account and request distribution. No luck here – a federal holiday – Columbus Day. Online, I discover that I must complete an IRA Distribution form and send it to the bank. I dutifully perform this and mail it on the 13th but of course no mail this day so it goes out on the 14th. Still ok I figure, the notice letter said Discover Bank must receive on or before Oct. 21 or there will be consequences. What consequences you ask? Well severe ones. My $50K CD earned $500 for the entire year but ‘early withdrawal penalty’ will take one half of this away. Unfortunately either due to our US Postal Service or Discover Bank’s internal mail system, my distribution request form did not land on the proper desk until October 22 – ONE DAY LATE according to Discover Bank Senior Management. Let’s get this straight, the government rules for this transaction dictates 10 days to close your account and get your money. Oct 12 is a Sunday and October 13 is Columbus Day do not count – no actions can be taken on these days. Mail service from Southern California to Salt Lake City Utah should not take more than 3 days. By my count and even the IRS’s count the elapsed days from October 14 to October 22 is less than 10 days.

I know that many banks and especially Internet banks charge ridiculous fees and penalties to customers for a good reason – it results in significant income for the banks. But is a corporate policy that is so tilted in the bank’s favor that the odds of a customer ever satisfying the stipulated requirements a fair one? I think not.

My message here folks is simple – beware of Internet banking. They have your money and can keep whatever they feel is needed to make a profit. There is no bank manager to deal with face to face. There is no community concerns involved because there is no community.

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avatar 41 Anonymous

Very very very difficult to gets your funds when you close a CD! They always come up with a different answer when you call and question…..Where are my funds from the Jumbo CD I closed two weeks ago??? Still have no funds, and no answers….just the great line….the check is in the mail! Will never deal with this bank again! Be aware and be careful!

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avatar 42 Anonymous

I have had only positive experiences with my Discover savings and cash back checking accounts. When I first opened it the savings account, I had money transferred from my closed out First Citizens account, but due to First Citizens not know how much was in my account with them when the transfer was initiated (they did not have the latest balance for some reason) they ended up taking the deposit BACK later on to get the correct amount back (without informing ME of course) and that action resulted in an automatic return deposit charge to me of $35. I called Discover Customer Service and explained what happened and they promptly reversed the charge, even though it was First Citizen’s fault.

The second time I had to call Customer Service at Discover was when through my own neglect to read the rules of the account, made ten withdrawals from the savings in a month and you are only allowed six maximum. The amount over that results in a $15 fee for EACH withdrawal over the six maximum. Well, once I got my statement and saw I had been charged $60 in excessive withdrawal fees, I called Discover and explained that I didn’t know that rule and I would in future never do that again, basically throwing myself on their mercy and asked if the fee could be reversed this one time. I was told I had already been given a reversal of a fee (for the $35 return deposit a month earlier) so this would be the last one I would get for a year. That was fine with me, as I have not had a need for any fee reversal since, but I am quite happy with their service and the nearly 1.0% interest they are paying on my account (and not just for a limited number of months, like Capital One or other banks try to lure you in with, then drop to the usual near zero percent rate.).

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avatar 43 Anonymous

You can send and receive money from almost any source, but the easiest way is to have a local checking account with a bank, and then this online savings account that is connected.

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avatar 44 Anonymous

Don’t open an account here if you are divorced. I called customer service to get some help to close my CD and they asked me “security” questions about people related to my ex-husband that I don’t know. Haven’t had any contact with those people in almost 30 years. They claim they get this information from “public records”. It seems they look at web sites like and and choose random information for security questions. So they get information that may be decades old about people that may not even be related to you, even dead people, and addresses you may or may not have lived at 30 years ago that you might or might not remember. So anyone who gets one of these “public records” reports can get into your account. When I told them that they were asking questions about my ex-husbands little brother that I couldn’t possibly answer, they froze my account.

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